Pissed off!

So pissed off with Qantas!
When we went to Australia and decided to change our flights, the girl quoted us 168 SGD. However, when the bill came, it was 168 AUD!

I called Qantas today, and the lady that picked up the phone keep saying that I heard wrongly. But, I remembered asking her twice because Josh was beside me reminding me to ask. So I am definitely correct. After I told the lady that I want to speak with her superior, she said that it will not happen, and she just put down the phone on me!

PISSED TO THE MAX! I am never ever going to take Qantas, and if possible, I will spread this story to as many people as possible. Already at work, several Germans agreed to me that Qantas was the worst airline flight that they took. Got this German girl, her luggage was delayed by several hours, so when she wrote an email to Qantas requesting a letter to show the insurance company so she could make a claim, they didn't reply at all. She sent 6 different emails but nobody replied at all.

I emailed Qantas because no choice, the call centre say only they can help me. So really bo bian. I dare Qantas to retrieve the phone call if the conversation was recorded. I dare them to apologise to me for their mistake and for the lady whose manners are just atrocious.

Honestly, I really think they won't. I don't even think they will waive the exchange rate difference and charge us what they originally quoted.

So now, instead of the planned 2,800 SGD, I have spent 3000 SGD on the Australia Trip. DULAN MAN!